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Posted on: October 31, 2011

Citizen Request Tracker Now Available

The citizen request tracker is a great way for residents to send the city questions or concerns and receive a response fast! To get started, click on the "Report a Concern" button on the left side of the website and then click "General Request" in the center of the page.

Once you create a login and provide us with your contact information, please complete the request form and submit it for review. A member of city staff will respond to your request within 48 hours or two business days of receipt. Forms submitted on Thursdays may not receive a response until the following Monday and requests submitted on Friday may not receive a response until the following Tuesday.

Please contact city hall at 309-527-4005 if you have any questions regarding the citizen request tracker system.

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